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I’d like to write the first entry in what may turn into a series, however I haven’t decided yet. My first victim is going to be GoDaddy. I’ve never liked GoDaddy. They suck…..hard. Anybody who uses them knows that there administration system is crappy, and the signup process for a domain name is ridiculous because of the amount of advertising that is done along the way. They do nothing but sell sell sell all the way during your purchase. It’s ridiculous. I decided to document the whole GoDaddy experience a little better so people can see what it’s like.
#1. HomePage

What a beautiful homepage(not!). Definitely built for the first time visitor to the site to show off all their wonderful features(because you won’t find about them at all through a domain purchase). It’s loaded with tons of blurbs about their various services and such. Let’s login to an account so we can see the wonderful new interface they present to their regular users.
#2. After Login

Wait a minute….I thought I logged in. Oh that’s right, I did. What do you know, I’m still bombarded with useless advertisements. The page is pretty much the exact same as before. No sight of anything remotely useful to someone who needs to modify their existing domain name information. Anyway, I came to register a domain, so that’s what I’m going to do. Let’s run a little search and see what we come up with.
#3. After Search

Good news for me, MYREGISTRARSUCKS.com is available, just what I wanted to hear. I can get the .net, .org and several other variations with just the click of a button. And oh goody, .info and .us are on sale! And just in case that wasn’t the domain I wanted, they came up with about 1,000 other variations of the domain name. Let’s buy this puppy, it should only take a couple of seconds.
#4. After Continue from Search

Wow, what a great offer they on this page, they will offer me the .biz, the .net, and the .info all for only an additional $16.00. That would save me 41%! There is nothing to this page other than to offer me this great deal. I think I’ll pass.
#5. After Continue from Crappy Sales Page

What a joy, options for me to choose from! What do you know, registration length is automatically set to 2 years, I get to change that to one. Also set to automatically renew and automatically bill me each year, set that to manual. It is set to standard registration instead of deluxe, so I don’t have to change anything there. Although, they care about me, so they want me to know that the standard registration leaves my information available to the public through a WHOIS search. This “exposes you to an untold number of potential problems - and yes, it can happen to YOU”. I’m glad they warned me, because I wanted to pay and extra $8.95 so no one could get my information and they could make an extra $8.94 in profit. On to the checkout preferences…..Automatically selected is the option to “Show me exclusive offers that will help me get the most from my domain. Gotta click over to the “Quick Checkout” option, then we can wrap this thing up in a page or 2, right? All that should be left is for me to enter the credit card info.
#6. Trying to Checkout

Another special limited time offer. I’m sure this special offer will be going away any day now because it’s so special. I can keep my personal information private for only $4.99 a year instead of the normal $8.99. I feel honored and blessed to have this option given to me, but once again, I’ll pass. Nothing to this page other than the special limited time offer. So let’s continue to the checkout….
#7. Still Trying to Checkout

Wonderful, I get to review my order. Let’s see, 1 year(I can change it to 2 or more very easily if I was mistaken). I can change it to private for only an extra $4.99 a year in case I changed my mind from the first 5 times they offered it to me. $8.95 for the domain, plus and extra $.25 for the ICANN fee. It would’ve taken out of their profit to just roll this into the domain name cost apparently. A nice fee of $9.20 for 1 year of domain registration. So let’s finally checkout now!
#8. Finally Entering Information

Hooray! A screen that’s actually useful to me. I can enter my personal and billing information with not a sales pitch in site(other than the standard ads on top). Let’s enter that info and get it done with.
#9. Security Check

Thank you, Bob Parsons for putting a security checkpoint here. “The access code you see an additional security process GoDaddy.com has developed to protect you” Thank goodness, I wouldn’t want a bot to come in and purchase a domain name, then I just wouldn’t feel safe shopping for domain names here anymore. Thank you again Bob Parsons for leaving this personal note here letting me know how much you care about me personally. I feel safe, I feel secure.
#10. And I’m Spent

We’re done, finally! It only took going through 10 pages and about 50 different pitches to get the domain name I wanted. I do need to hurry though, because the “clock is ticking” and they’ve got tons(in fact, a whole pageful) of special prices that expire in just 30 minutes. I better jump on these before they expire
Alternatives
The only registrar I use is NameCheap(this is not an affiliate link, I benefit in no way by you using them). Their administration system is simple and it doesn’t bombard you while trying to make a simple purchase. If anybody has any further suggestions, I’d love to hear them and I’m sure everyone else would too.
To sum it up, I Jacob Gower, think GoDaddy is a terrible registrar. They suck, hard. I highly do not recommend them. If you want to spread the word on this, link to this article with “GoDaddy” as the link text. That should get this page bumped up in Google when people search for their name. If you’d like to read more on GoDaddy’s terrible suckage, I’ve made a small list of the many articles out there:
Godaddy Coupon Codes Godaddy hosting SUX but they are #1 Domain Name registrar and they are one of the best. Use those godaddy coupons and get cheaper prices
Category: Articles
81 Responses for "GoDaddy Sucks"
July 4th, 2006 at 12:27 pm
1I use them for my domain and for hosting because they’re cheap and I know they won’t just dissapear. And I do use the thingy that convers up your personal details because I do get stalkers who send pillows to my house on my birthday o_O
Far better than my previous hosts anyway. My first one, well, that ended with my site down for a good month, the owners of the survice locking themselves in the building so the people who bought them out couldn’t get in. And when they did, the offered me a year of free hosting which wasn’t really free since I already paid for it and then the next year charged me about twice as much as GoDaddy for even less than what I get with them now. So, GoDaddy may be evil, but they’re cheap evil that’s far less evil than some other evils… or something
July 4th, 2006 at 12:53 pm
2Oh man, I HATE GoDaddy! Even after your online purchase/sales-bombardment, they’ll call you in a few days to “make sure your order is correct”, etc. That sounds like a great deal until they try to sell you upgrades to your account.
Then they’ll do it next month.
And the month after.
Etc, etc.
Viva la Site5.com!
July 4th, 2006 at 2:28 pm
3Completely agree with you on the fact that godaddy’s user interface is horrible. I moved my domain from mydomain.com to godaddy as they wer e cheaper. However, I regret it now.
July 4th, 2006 at 2:35 pm
4You think GoDaddy is horrible? You probably haven’t seen other registrars! I used several registrars in the past and some of them had broken interfaces which simply didn’t work, and also didn’t reply to support e-mails, I typically had to phone them and they put me on hold forever before getting a competent person to answer. At least GoDaddy replies to support e-mail.
I have consolidated all my domains at GoDaddy. It’s full of advertising but at least IT WORKS and won’t disappear tomorrow (they are a big company, they advertised at superbowl).
July 4th, 2006 at 2:49 pm
5I am currently using GoDaddy and I have no real problem with it. Yeah, the signup process takes a long time with all the add-ons for sale.
The control panel is a little limited compared with other hosting companies. Maybe because I have been using GoDaddy and my clients have used it as well.
Same with Newsminator, I chose GoDaddy because it is a big company.
July 4th, 2006 at 2:54 pm
6I disagree. Yes, the interface could look different when you log in. The rest of your gripes don’t apply though because you can use express checkout and bypass all of the ads. I’ve always gotten top-notch telephone service when I call them, prompt and immediate refunds if something went wrong, and they’re still the cheapest out there. Not to say the other gripes out there aren’t true or legit, but I’ve had nothing but good experience with them.
July 4th, 2006 at 2:57 pm
7at least you made reddit! I guess (yet hope not) that someone clicks your adsense adds :-) which was the whole purpose right?
July 4th, 2006 at 3:44 pm
8“The rest of your gripes don’t apply though because you can use express checkout and bypass all of the ads.”
what a crock. they DO apply, because he went through the process and had to deal with it. sorry for not understanding the complicated beast that is the GoDaddy system - with multiple checkout methods, keyboard shortcuts, custom CSS themese, and user-selectable advertising preferences.
if they can make the checkout simple for one person, they should do it for everybody.
July 4th, 2006 at 3:56 pm
9I used to host my site with GoDaddy, until I realized they were terrible. I promptly switched to Yahoo Web Hosting.
July 4th, 2006 at 3:58 pm
10newsminator: right, I doubt there is a registrar with a worse interface. I’ve used many myself and have yet to find one. yes, they are big, which is why you will see that many people agree with my viewpoint.
eric: I did use the quick checkout…..
happygodaddyuser: umm, no. you wouldn’t happen to work for godaddy would you? Why else would you keep your identity anonymous under the shield of “happygodaddyuser”. I wrote this article, because I feel, as many people do, that GoDaddy is terrible in every way
As far as someone going to godaddy because they’re cheap, Namecheap is $8.88, GoDaddy cost me $9.20. There are several places with cheap domains. Seems to me the reason that people go there is because it is “Big”
July 4th, 2006 at 5:33 pm
11NameCheap is not a credited registrar. They’re a reseller through Enom. No credidation = chance of domain loss, or worse you could get ‘rolled over’ to Enom with their incredibly high registration cost per domain in Namecheap takes a dive. Be warned.
July 4th, 2006 at 6:50 pm
12I feel the same. I hate using GoDaddy. But I have to deal with it because some clients are registered there. I can’t believe people put up with it because it’s cheap. Is it really worth a couple dollars per year?
It’s not just the ordering process. I tried to renew a domain for a client and I couldn’t find any way to do it. I had several exchanges with support and nothing helped. I finally had to give up and tell the client she would have to renew herself.
July 4th, 2006 at 6:55 pm
13well.. at least godaddy register stuff fine once you get through the ads ..
i’ve been a RegisterFly user for the last 5 years, and their service has got worse and worse and worse .. about 4 times out of 5 domain registrations & renewals fail because of “registry connectivity problems”. they’re a mess! I’m slowly switching to GoDaddy - can deal with the ads, at least I don’t get stuff coming back to me undone.
July 4th, 2006 at 7:06 pm
14Y’know, if you don’t like GoDaddy, you don’t have to use them. Use one of the other registars that’s more to your liking. I don’t see the point of putting all of this effort into slagging the company — why not put the work into promoting a registrar you do like rather than trashing this one? What’s the point of spreading this kind of negativity? Did GoDaddy kick your dog?
And this is going to be just the first in a series of articles trashing companies you don’t like? I think both you and your readers would be better server by your turning them on to companies you think are doing things right rather than ripping ones you think are doing things wrong.
I’ve been a happy GoDaddy customer for three years. I’ve never had even a tiny problem with their services, and that’s far more important to me than whether the user interface could be better (it could) or whether they have too much advertising (they do).
July 4th, 2006 at 8:28 pm
15When I signed up with GoDaddy I had no problem finding what I needed to. I am able to find where to renew my domains very easily. I find it hard to believe that a technical person finds the GoDaddy site hard to use, when I know of novice computer users that do not find navigating the site difficult. Don’t like it, don’t use it but there are many people that have no problems at all using GoDaddy and like it.
July 4th, 2006 at 9:52 pm
16I use gandi. They’ve recently redone their interface - but in my past experience they’ve always been cheap and very simple.
July 4th, 2006 at 9:59 pm
17i just recently purchased a domain at Godaddy.com and i have no problems with their user interface and the ads in it. their trying to do business so for me it’s okay. besides, it’s not like their using annoying pop-ups. when you’re already familiar with the menu and the interface you won’t have any problems. what i also like about Godaddy.com is their tech support and service representatives. It’s easy to get a hold of a rep and you get results fast. Another thing, their rates are affordable.
July 4th, 2006 at 10:27 pm
18I find godaddy a great value. Think of what verisign puts you through and what they charge you.
No problems here.
I used to use gandi, but switched when I started having issues with their third party e-commerce site not being up when I needed to renew.
July 4th, 2006 at 10:45 pm
19GoDaddy is the best out there. Regarding those adverts, “to pay attention or not to, that is the question”
July 4th, 2006 at 10:48 pm
20Gotta agree with this article. I bought a .biz domain from GoDaddy once, and I thought the registration process would never end. I ended up transfering the domain back to my normal registrar, but getting GoDaddy to let go of the domain and let it be transferred away was like pulling teeth (although Network Solutions was even worse - now they were truly in a league of their own for suckiness). I’m happy with my normal registrar (DomainMonger.com) - even though they charge twice as much, I’ve never once felt like they were trying to screw me over.
July 5th, 2006 at 2:43 am
21When I started reading this post (didn’t read the whole thing, mostly because I disagree with the main point of it) I immediately knew I had to comment. It’s good to see, now, that many others have commented before me with the same sediments as my own. GoDaddy is reliable. They provide pretty good deals, and they haven’t caused me any problems. Sure, the advertising stuff is annoying, but depending on how many domains you have, the number of times you have to deal with it is limited. I, too, am a bit surprised you took the time to put together this thorough of a bad review. Of all the obvious targets out there (Hotmail, AOL, Netscape, etc.), you picked GoDaddy?
July 5th, 2006 at 4:08 am
22I read that if someone accuses you (falsely, perhaps) of sending spam from your GoDaddy-registered domain, they’ll freeze your domain and charge you $200 to unfreeze it.
Is this true? What registrar is there out there that doesn’t engage in this sort of behavior?
I’m not a spammer, but if I’ve got a domain that says something that some people (e.g. MPAA, Republicans/Democrats, pro-life/pro-abortion) really don’t like, it seems they just have to tell GoDaddy I sent spam, and them I’m out $200. Repeat every day, and I’m broke.
July 5th, 2006 at 4:35 am
23I’ll switch all my 6 domains from GoDaddy to another registrar. I’ll never pay them any money again. They accepted payment for two .eu pre-registrations, that they couldn’t register, and now 3 months later they still refuse to refund the money. That’s stealing, IMO. And their support is the archetipe of brainless drones who are paid on the number of ‘issues’ handled, so that any simple request results in 5 separate issues, 15 emails, and no effect.
I just have to find an alternative registrar.
July 5th, 2006 at 5:20 am
24I totally agree with comment #7. Hopefully you’ll make it also on Digg and get those clicks. I had a crap host called onthespothosting.net that went down twice for weeks and his support number didn’t even work. With GoDaddy you can be sure they’ll always be around and up, they do sensational deals and their support is very responsive. Go somewhere else if you don’t like the interface.
I’ll do you a favour and will click the AdSense links.
July 5th, 2006 at 12:07 pm
25There must be a bunch of young pups here. If you think GoDaddy is bad, you should have been around for the Network Solutions years. Sure, the ads are annoying, but like others have said, the system works. Network Solutions system didn’t work until some time after the registrar business opened up, and even now, it’s pretty poor. Given the price difference between GoDaddy and Network Solutions, I’ll register new domains with GoDaddy until I find a reliable alternative.
July 5th, 2006 at 12:46 pm
26This is a lie, look at image 5…
here’s a closeup: http://aycu39.webshots.com/image/2358/1625666499996545380_rs.jpg
liars
July 5th, 2006 at 1:03 pm
27I agree. I use Eleven2…and Omnis is nice too.
July 5th, 2006 at 1:05 pm
28I’ve had no problems with GoDaddy. If you don’t like don’t, don’t use it.
Devoting the time to make a blog about how you don’t like is really a waste of time. What does it accomplish?
July 5th, 2006 at 1:20 pm
29I won’t use it of course. Of course as you can tell there are many dissatisfied people. If you’re happy with GoDaddy, you should try a place like Namecheap, you’d be in love. As I’ve said, GoDaddy’s interface is ridiculous.
July 5th, 2006 at 9:44 pm
30Honestly, I do quite a bit of domaining, having registered over 300 names. I use 1&1, their process is pretty seemless and they are trustworthy. I experiment with godaddy because of their domain name interface. If you type something in and it is taken, they give you every conceivable alternative that there is. Sometimes, you can pick up good names that way.
I use godaddy regularly, but I don’t ever buy anything from there..
July 9th, 2006 at 8:36 am
31GoDaddy DOES suck. Hard.
Yes.
http://smallbusiness.yahoo.com/domains/.
That is all.
July 20th, 2006 at 4:35 am
32GoDaddy webhosting Credit Card Scheme
(well I think it is)
godaddy.com didn’t capped webhosting and decide to CHARGE YOU x TIMES if you go over their limit. My wife put pictures and movies on our wedding website and guess what happened.
At the end godaddy charged me 16 times 7.00$ over 1 month -that’s over 100$ bucks for a 4$ a month hosting auto renew. I got Screwd by GODADDY !!!
Btw, it took them 2 weeks to respond to 5 emails I wrote to the billings dept.
Don’t trust godaddy with your credit card!!!
I will go back to hosting my OWN website then.
Bye, Have a nice day.
Please feel free to post my godaddy experience anywhere you want
July 28th, 2006 at 2:45 am
33Dude, you have told the truth about godaddy.
I have bought 6 domains on there and I am not completely stupid with a pc but this site is rediculous when trying to find answers.
I haven’t managed to get one site up yet because I can’t find any information on that whole site about how to publish with frontpage.It is a maze of sell, sell, sell. I am sorry I ever fooled with those greedy folks.
July 30th, 2006 at 12:10 am
34Go Daddy? - Great 24/7 service (considering the price) but they do have a lot of sucky ads. If you keep an eye on the “automatic” defaulted selections when checking out you should be ok. They didn’t get my .EU domain either, but I understand they were competing with a bunch of false-front companies when the domains were released. No problem getting a refund (one call). I use them to bid on, buy and sell names, too. While they could use an 800 number, look around, there are a lot of worse companies out there for sure.
August 1st, 2006 at 6:42 am
35Yeah, you have to do about 5 clicks once a year. Trully a thing to rant about if one has run out of all the other imaginary problems.
August 2nd, 2006 at 2:29 pm
36Well i am having a dns issue and it is just with Godaddy and not register.com. Why? I really don’t know. I cannot get to my site from work but can from home. However it is only the sites at godaddy.com. All of them. And none of my sites elsewhere have any issue. So maybe some of their services are cheap and reasonable. However the dns is not working out for me and their support just gives me the stock answer that is doesn’t happen for them and do not seem willing to go further to troubleshoot this. And while this was an intermittent problem, it is now all the time.
August 3rd, 2006 at 2:41 pm
37Okay, shut up everybody! My turn to talk! First of all I don’t think Godaddy has enough ads available during registering. What is the problem??? Having purchased ten domains through godaddy I’ve managed to Completely tune out all ads! Godaddy couldn’t sell me a domain at one cent if purchasing another product after tuning out all ads. Therefore, Godaddy Needs More Ads! Besides, you idiot cry babies need a couple more ads to click through to really have something to cry about! Have to agree with Bernie #21. Absolutely No service out there in cyberspace is even Half as bad as AOL! After 12 phone calls they still would not let me cancel and continued to bill me!! And we are here to complain about such an Excellent service that will not just up and leave and disappear anytime soon??? Gimme a break! I just can’t believe Mihai #23 after having several calls to Godaddy with the most courteious service from each and every person I’ve spoken to…. and Not having had to talk to someone in India! What is VIX #32 crying about?? Waited two weeks for an email??? Could he not take 5 min of his precious time to give them a call to have entire situation straightened out immediately? Must be rich to afford the wait. Doesn’t make sense. Listen June #33, if you are too stupid to figure out how to publish with frontpage, that’s fine. You can find an excellent Indian tutor on Scriptlance or a tutor here in U.S. on Craigslist, but let me tell you that with those 6 domains you will not ever have any trouble. Nurglitch #35 HI Five DUDE!! Certainly you and I can handle 7 clicks a year while all these whining crybabies pout! Bring it on Godaddy!! Give us a couple more ads per registration! An Ron? It’s not good to make things up…Come on people POST! I’m bored and have a need to bitch!
August 10th, 2006 at 5:51 am
38#32 | VIX,
I have just been in the same situation as you. But got stung MORE!
I got a bill for USD$359 for being over by 13Gigs of bandwidth on MONDAY. I was willing to pay that but I was querying it so emailed their support. After about 10 emails and not getting a straight answer, I decided to call them instead (I live in NZ so didn’t want to make international calls). Spoke to the lady for 30 mins. During this time, I checked the bill and it’s gone up to USD$780!! Yip, more than doubled in a space of four days because I was over the bandwidth allocation (I have a popular site where peple can download files for their MP3 players). I was under the impression that it would ‘roll over’ to the next month so it would have stopped at the initial USD$359. but NO, it kept on adding up!!!!
So, now I’m stuck with a $780 bill and not sure if I should just not pay it? Luckily my credit card had expired as they were going to automatically charge my credit card for it!!!!!
August 12th, 2006 at 2:19 am
39I haven’t tried their other services, but for domain registration they are unrivaled. I have about 9 domains registered through them. Their prices are good. They support some of the podcasts that I listen to, so I support them. Bob Parsons is also very open about his business (they link to his blog on the GoDaddy site) and I think they are an example of a good internet company.
If you don’t like all the ads and upselling, then go somewhere else and pay way more. The way they have it, you can select exactly what you want, and nothing more. They are up front about everything. Are you guys like little children that are distracted so easily and can be swayed so strongly by ads? Did you notice the “express checkout” option where it skips all of that stuff too?
August 15th, 2006 at 1:26 pm
40What the … you should tell me sooner about this thing (or at least make your homepage into the frontpage of search engine when i search about godaddy review), because i just bought a new domain name & economic hosting package TODAY!!! and after reading at several website (after im buying this) … i’ll just wait for what happen to me (at least they won’t call me because i lived in a very faaar land from them) … lol
August 30th, 2006 at 9:28 am
41I myself have considered useing namescheap but I decided no to when I read that if I let my regisration for my site lapse that they will grab onto it and then charge me $200 to re-register it.
Its in thier service agreement, so ghey.
September 1st, 2006 at 6:12 am
42I have used different Web Hosting companies and I currently have 3 domains hosted at Godaddy. I have no complaints at all. They are very good in their pricing and I’m so used at the interface and web site navigation that I register a new domain or hosting plan blind folded. The control panel etc.. is very user friendly imho. It might take you a while to get used to the navigational structure of a web site but that’s with every hosting company. They have never called me to confirm a purchase or have never ever shown me any sign of pushing to buy or register anything. I’m a web master and I spend most of my time behind the PC. I do have a lot of customers that are hosting on Godaddy and I have many of my clients register with Godaddy when they do need hosting. As long as your on time renewing your domain or hosting your fine. If you forget to renew your domain then Godaddy will make it very hard for you to recover it. Period. Just don’t be stupid to not renew on time. BTW I also have 1 domain registered at Network Solutions and you know what. You get the same advertisement and different registration pages before you can actually hit the BUY now button. It’s as annoying as Godaddy so I don’t see much difference between the big companies.
September 8th, 2006 at 1:46 am
43You guys need to get a life, I host and have 2500 domains under management with godaddy, I have an account exex and I cannot fault the service
Instead of knocking GoDaddy and being a lemming maybe it would be more constructive to use their feedback form and help them improve
Additionally they have an intelligent mode that avoids all the adverts so the comments of Macgyver suck and i think hide a hidden agenda
September 8th, 2006 at 2:04 am
44Reading the comments is interesting, and in part I agree with the comments of phoenixeagle, so I just looked at the totalreality.info site to see who this guy is, as I thought he must work for go daddy, seesm he hosts his sites with GoDaddy and so i checked out his domains, and interestingly he seems to have hundreds of domains all earning him money, but more interestingly, the links on the sites seem to point to relevant stuff, applicable to the name, and who does this? GoDaddy, cashparking!
I am no fan of GoDaddy, they hosting packages are too restrictive, but they went from nowhere to No1 in 4 years, better than the rogues at networksolutions.com
September 14th, 2006 at 11:10 pm
45I switched to godaddy many years ago as an alternative to network solutions. However, I tried to have a client register and park a domain via godaddy and they had no luck navigating the endless sales screens. Since I’m too lazy to go through the hassle of having my domains transferred, I still use them. However, they could update their user interface and I think they would actually improve their sales…but then again maybe they would loose out on too many ancillary sales.
September 15th, 2006 at 10:57 pm
46That is what they copunt on!
October 2nd, 2006 at 6:32 am
47Go Daddy really does SUCK!!!
They have “hidden” charges and stupid obscure policies that stop you transferring domains away.
The most notable obscure policy is.. every time you change your whois details (e.g. contact info.. email, phone, postal address) they block your domain from being transferred for 60 days.
STAY WELL AWAY FROM GO DADDY!
October 3rd, 2006 at 5:29 am
48Godaddy is the absolute worst in the world. This company will squeeze you till you cry uncle and then wring the last few drops put of you.
The CEO loves the sounds of his own voice and writes slef congratulatory blogs while he is robbing you blind. Their dedicated servers don’t even work!
October 4th, 2006 at 1:33 pm
49I have purchased multiple domains at GoDaddy. IT Works, point. Millions of customers CAN’T be wrong. Like in any business in America, they can’t please everyone…
October 4th, 2006 at 10:45 pm
50That is some funny shit, unfortunately I do use godaddy, their hosting is even worst. Just like yahoo (IMO) Godaddy should stick w/ domains and clean up the ads, and yahoo should just stick w/ being a search engine…
October 8th, 2006 at 4:28 pm
51although their support is generally good, godaddy is total shite. it’s not just that the interface is covered with ads, it’s that there is no noticable difference between being logged in, or in a certain control panel, etc. you go to a control panel, click on an action, and the response is subtly burried somewhere else on the page and lost in all the noise and ads. you think signing up is bad? wait till you try to go in and make changes. managing certificates is also a major pain in the ass. instructions do not use the same terminology as the interface, for example, and as this article pointed out, there are a million steps for every simple thing. nothing is clear or clean. the menus are totally confusing. this site seems to be geared towards people who don’t know anything about internet technology. check out their specials and emails trying to sell you “your own space on the net” and never really clarifying if they are selling hosting or domain names or whatever (in fact they make no effort to educate customers that there is really a difference)… my sympathies to anyone who uses godaddy for a single domain or other service… the few pennies you save are not worth the insult.
October 18th, 2006 at 10:55 pm
52go daddy sucks…
October 26th, 2006 at 10:22 pm
53The person that wrote the article on godaddy, obviously doesn’t know much. I am a teacher and go daddy is very easy to use. My students are advanced students and everyone of them use go daddy in their professional careers. I wouldn’t signup for a domain with someone I didn’t think knew what they were doing. I have been creating and designing websites for years.
I guess you really are a nerd to insult go daddy. I hope know one uses your site, YOU SUCK and so does YOUR SITE!
October 27th, 2006 at 7:24 am
54Agreed that Godaddy does “suck” in some ways .. their “upsell” strategies can be annoying, but then again, Bob Parsons is a smart guy and he seems to know how to wring the last penny out of a golden goose. - I have a gazillion websites hosted all over tarnation .. some with Godaddy .. I’ve had servers crash, domains highjacked, lines crossed on shared servers, blackhole technical support .. but so far no problems with GoDaddy .. I can’t believe this, but I stick up for them .. very unlike me :)
October 29th, 2006 at 1:18 am
55I wouldn’t say godaddy totally sucks just their TOS, hosting and extras…..okay so they need some work.
- www.thehostguru.com
November 2nd, 2006 at 6:52 am
56I am currently travelling and have not been able to gain access to my emails hosted at godaddy for almost six hours. No point in emailing me as I can’t get it. Does anyone know what is going on. It is Nov 2, 2006 about 7 AM EST in the US.
November 5th, 2006 at 7:13 pm
57Your attitude sucks!
November 6th, 2006 at 9:21 am
58I think worst part about working at Godaddy itself is that we HAVE to sell to you no MATTER what your problem is or how bad we want to help you. If we don’t pitch we get written up. Even if we gotta give you the “its their fault go somewhere else” that was advised to us to tell you, so it’s not the customer service itself its the practice and the way we are told to work.
November 6th, 2006 at 7:30 pm
59I’ve had my websites registered and hosted by Godaddy for a couple of years now and haven’t had any problems with it. I like it much more than other hosts and in fact most other services of any kind because I can call a real phone number and get a REAL person right away who is helpful, knowledgeable and courteous. Yes, there are a lot of ads, but its easier to deal with that than with lousy service.
November 11th, 2006 at 5:23 pm
60GoDaddy does suck! I am trying out their virtual dedicated servers on a few of my clients site. Boy am i glad i did not move everyone over to their servers! I am looking for a real host.
November 14th, 2006 at 6:46 pm
61Im seriasly so happy some one has taken the time to write this article. I have had so many problems with godaddy. I think they suck major major hard.
November 18th, 2006 at 8:48 am
62I am dissatisfied with Godaddy too. I will be forced to move to another registrar. I recently wasted a day and a half trying to make their wretched interface update my domains. It is BROKEN. Admitedly I am a Linux user not a Windows user, but so will be a great number of their customers.
I submitted an inquiry via their website about my problem.I got a load of rubbish in return about Internet Explorer and caches and asking me to tell them which browser I was using if I contacted again .This is despite the interface they designed for me to post through recording which browser and operating system and telling them in the message itself. I wrote again only to get another silly automatic type reply. EVentually I had to travel to another location to log on with a Windows machine. The godaddy droids would never have done anything. All they seem to be doing is chosing a response from a list.
The simple conclusion I draw, as a professional who built one of the largest websites on the web, is that they haven’t a clue how to design a working interface.
I wasted a hell of a lot of time investigating problems that turned out to be their update system not updating.
November 18th, 2006 at 11:30 am
63Point Blank:
Just like anything: If you do not like it, LEAVE. If you took the time to understand what’s going on when you work with what they offer, it does work. Other than that, sounds like a bunch of whiners here. GROW UP. You want perfection according to you. Life isn’t perfect. And neither is this crappy forum. But what does work is what Go-Daddy does. “They make money”. Do you? Or is it maybe your home life sucks and you are taking it out somewhere else? Sure sounds like that is the case. Otherwise you would not spend this time to throw negativity. Find peace in your life. Not this hate forum.
P.S.
I’ve been at GoDaddy for 4 years with minimal issues.
November 24th, 2006 at 2:51 am
64billing@godaddy.co
December 15th, 2006 at 6:20 pm
6516.12.2006 godaddy cannot be accessed from many ISPs. I guess they are facing networking problems!! NOt good @ all.
say it again, /godaddy sucks/
December 18th, 2006 at 12:53 pm
66Cool design, great info! Visit my sites, please:
[url=][/url]
December 30th, 2006 at 9:43 pm
67You’ll all be happy to know GoDaddy has changed their management interfaces enough to make them tolerable. Now Register.com - they do indeed suck many balls.
January 10th, 2007 at 8:38 am
68Godaddy. Sucks. Hard.
Netfirms.com is an excellent registrar which I highly recommend. Prompt customer service, functional control panel with simple layout, and nice first-time-customer pricing at $4.95. That INCLUDES WHOIS PRIVACY! So it’s an all round better deal.
Next up would be Dynadot.com for $10 including privacy. They seem to be a no-bullshit registrar. They even have a page which outlines exactly what “domain privacy” offers and what it doesn’t - complete with ICANN quotes! Whereas GoDaddy just try to give you the hard sell…
There is simply no excuse for poor web design. Simple, elegant and functional design is why Google is so successful. Bad web design also makes viewing the website a pain. So on that basis alone Godaddy gets a massive thumbs down. I tried to use their control panel interface and it was absolutely HORRIBLE; and the login page?? Try Netfirm’s login page: https://controlpanel.netfirms.com/en-us/cp_login_form Much nicer..
The secret to GoDaddy’s success is probably because it was one of the first in the “cheap domains” business and its popularity snowballed. It has also gone about make a whole load of “clone” domains which do not mention GoDaddy but which are obviously directly affiliated or operated by GoDaddy. I will NEVER use GoDaddy again and the same goes for most who register there. There is no quality in the service and ultimately that will drive people away from the site. It’s had a good run and Bob what-ever-his-name made his fortune, but it won’t last.
GoDaddy Sucks - Use NetFirms!!!
January 23rd, 2007 at 4:48 am
69I am not a direct customer of GoDaddy, i am a customer of my friend at www.GeneralDots.com who is also a GoDaddy reseller with the same products with GoDaddy. I think they are the best domain name registrar of the world because you have every control of your domain name in your hands. Their hosting is cheap and powerfull. They are fast, you can setup your hosting within a few minutes. I love GeneralDots and GoDaddy, go go gooo
January 26th, 2007 at 10:05 am
70I have several dedicated servers with GoDaddy and I’ve come to the opinion that the excessive advertising is a small price to pay for the extremely low cost.
All our services have always been set up within the hour, they always respond to tech support requests within the hour and they own all their own equiptment.
I think your article skims over all the good points (which there are many) and concentrates just on the bad.
Their administration system provides more comprehensive controls than I have ever used with any other host.
To summarise, they are fantastically good value for money when you look at them as a whole and don’t nit-pick.
January 28th, 2007 at 10:53 am
71Hell, if you think the domain registration is bad, you should try HOSTING with godaddy.
I don’t think they could come up with a more user-unfriendly system if they tried.
February 21st, 2007 at 9:35 pm
72you must be a GOD DA*N idiot!!!!! how f*&^ing stupid are you? It is called sales!!!! When you sell something, sell up on it!!! YOU DO NOT HAVE TO USE GODADDY!!!!!!!! Shop around you god d*mn idiot. You are probably living in your mommmys basement and didnt like having to click thru a lot of screens, i bet WORLD OF WARCRAFT is easier for you!!!! stick to video games you TOOL!!!!!!!!!!!!!!!!!!!
March 11th, 2007 at 12:55 pm
73Sorry, but I have had great success with GoDaddy. Ok, the interface is a bit clumzy, and somewhat cluttered, but a great improvement over many others I have tried. The one thing some of you critics are way off on is the quality and responsiveness of their customer support. I rarely am on hold for even a minute, people are very willing to help, and most of my issues have been resolved very quickly. Every company in the world will have good points and bad points, but the customer service is what makes or breaks them. I’m sticking with GoDaddy.
March 11th, 2007 at 2:08 pm
74Haha, I can’t believe you posted that today, March 11th. Godaddy has been down since 1:00PM eastern time. It’s now 3:07 and they are still down. All shared hosting websites from godaddy are down.
Just bad luck I guess.
March 13th, 2007 at 1:13 am
75In my case 1 out of 10 of my domainds was NOT effected!!!
These were down for about an hour due to GoDaddy’s outage:
eTarab.com
e6arab.com
NasTube.com
EmiratesDigitals.com
SMS4Chat.com
AlrayNews.com
Alray.cc
Alrai.cc
AlraiNews.com
Yet this one didn’t
SHDIAB.COM
Very strange!!! How can a regirtrar go down?! I thought stuff like this is replicated.
March 15th, 2007 at 12:18 pm
76Godaddy is great!!! The registration is a little lengthy though. The user interface is a little confusing but the customer service support is fast and they respond to every email. I am a happy godaddy user.
March 22nd, 2007 at 10:25 am
77Well I just bought GoDaddys Marketing Department.
www.GoDaddysGirls.com
March 22nd, 2007 at 7:48 pm
78wow, i have godaddy too, it sucks with all the advertisements and hard-to-find help topics and no support of what you can actually do with the domain.
but since i barely go to their website (just use FTP client) it doesnt bother me much.
oh and elissa (she posted the first comment on this page)
pillows?!?
hah, they sent me shaving items from gillette on my birthday too
xD
March 25th, 2007 at 12:46 am
79I have been using godaddy for many years.
I must say, that I dont like the advertising!
The new control panel, only works with internet explorer, that I dont use, but have to when I go there!
The phone support is GREAT!!
I once hosted a 30GIG site on one og there servers for only $4.99 a month and they didnt kick me off when I started to use bandwidth, but they upgraded me to a better server for no cost?
I have also used NameCheap.
They are also good, with a great control panel.
Great support but, no phone support.
Godaddy has more features as far as what they offer, like reserving a domain and capturing it for you when it expires…I have obtaind some pretty good names this way.
So, I just put up with their ca*py site ;)
March 27th, 2007 at 12:29 pm
80I WOULD HAVE TO SAY I AM NOT A FAN OF G-DADDY EITHER.I WAS JUST TRYING TO FIND A WEB DOMAIN AND FOUND MYSELF IN THE MOST CONFUSING SITUATION EVER.I AM NOT A PC EXPERT,BUT RATHER THE OCCASIONAL USER WHO RARELY HAS ANY PROBLEMS NAVIGATING THE INTERNET,HOWEVER,AFTER ROUGHLY AN HOUR TRYING TO FIND THIS DOMAIN WHICH I NEW FOR A FACT WAS HOSTED BY GODADDY,I HAD TO ADMIT DEFEAT.I DONT HAVE TO BUY MY PARTS FROM THAT WEB SITE ANYWAY,BUT WHAT ABOUT THE COMPANY THAT LOST MY BUSINESS ONLY BECAUSE I COULDNT LOCATE THEM.WHAT IF THERE WERE 100 PEOPLE LIKE ME THAT TOOK THERE BUSINESS ELSEWHERE,NOT THAT MIGHT BE THOUSANDS OF DOLLARS LOST,WHICH COULD BE DEVESTATING TO A COMPANY JUST GETTING STARTED.
MAYBE IT WOULD BE BENNIFICIAL TO RESTRUCTURE FOR SIMPLICITY,I AM AWARE OF THE MNIES MADE FROM THE ADVERTISING,BUT COME ON!
SINCERELY,
DAVE YATES,BOONEVILLE,Ms.
July 3rd, 2008 at 6:21 pm
81If you think the pages look bad now, try going through the process with Firefox. You are right, the interface could use a makeover, and the tools they offer are a bit amateurish, but they are by far the best Windows hosting company I’ve found simply because the few competitors they have really suck. I tried an account at IX hosting recently and they completely blew. All the support tickets and phone calls go to a service center in Russia (at least the names suggest so) and they never are able to answer any questions. With unlimited SQL Server, domains, sub domains, bandwidth, etc. IX Web Hosting sounds too good to be true because it is too good to be true. It would sometimes take a full minute to load an ASP page at IX that now loads instantly on GoDaddy. GoDaddy may not be the greatest site on the planet, but if you don’t want to deal with doing your own hosting you can do a lot worse.
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