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Looks like this isn’t a good day for Microsoft software. Jason Busch from SpendMatters, The Business Blog for Spend Management, has just advised it’s readers to not “upgrade” to Office 2007. Apparently, he has spent over a day of working hours trying to achieve the same level of performance he has with Windows XP and Office 2003 on his brand new Dell laptop, with 2Gb of RAM.
Despite all his efforts, and tweaks, he hasn’t been able to even come close to the level of performance he had with the previous version of the operative system. Even simple tasks like writing an e-mail proved to be very sluggish:
Even such tasks as composing a simple email are delayed by a few seconds before my typed words ultimately appear on the screen (and send / receives and related activities take an eternity).
From my experience, when I tried the latest beta of Office 2007, I didn’t experience many performance problems on Windows XP, on Word, Excel and PowerPoint (which were the only two applications I actually “used”), however, I did and do realize that Office 2003 runs faster.
In terms of functionality I think that Office 2007 is more intuitive than it’s predecessor, the “tabbed” interface was, at least in my experience, a welcome change. But since most users were already used to the old interface, and the new version is proving to be incredibly slow and takes some getting used to, perhaps it’s better to not “upgrade” at all.
Category: General
One Response for "Microsoft Office 2007 is a performance nightmare"
March 16th, 2007 at 12:00 am
1Pulled from technet forum: http://forums.microsoft.com/TechNet/ShowPost.aspx?PageIndex=11&SiteID=17&PostID=1343356&PageID=3
I have applied the below fixes and it made 100% improvement. I did the below changes as I had upgraded from Office 2003.
We have the fix for you.
Part of the issue comes from upgrading from Outlook 2003 or earlier because Outlook 2007 uses your account settings to create new ones for you. When you upgrade to 2007 you will need to locate four .DAT files and rename them…
STEP 1: Turn off Outlook 2007 and Locate these files
For some reason, during the upgrade these four files can become corrupted - the migration from 2003 to 2007 isn’t the smoothest but not having to create all your POP3 accounts again is excellent.
1. extend.dat - you will find this file in the location | Drive Lettter:\Documents and Settings\user-directory\Local Settings\Application Data\Microsoft\Outlook\extend.dat //change it to extend.old
2. views.dat - may not find it most of the time
3. frmcache.dat - Drive Letter:\Documents and Settings\user-directory\Local Settings\Application Data\Microsoft\FORMS\FRMCACHE.DAT //change it to FRMCACHE.old
4. outcmd.dat - C:\Documents and Settings\user-directory\Application Data\Microsoft\Outlook\outcmd.dat //change it to OUTCMD.old
STEP 2: Restart Outlook 2007
1. Send yourself some test emails and watch the messages appear.
We contacted Microsoft Office 2007 support and workshopped this fix with them. They did not hear of this problem until we made first contact. Together, with the help of their support team (merv m. specifically), we found this simple solution above in a matter of 40 minutes. I was very impressed with their willingness to work through a fix together.
As of today, they do not have plans to create a patch for this small bug but they are gathering bug fixes for a future service pack down the road. Right now (MS said) their focus is building a service pack for VISTA’s bugs.
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